Device Service
Maximum operational reliability for your ophthalmic surgical systems – Geuder Care
Device Service
Fast assistance with technical questions, maintenance, repairs and complaints.
Manufacturer Service
In-depth system knowledge that no external service provider can offer.
Original Spare Parts
To manufacturer specifications for full system performance.
Over 40 Specialists
Qualified electronics engineers and technicians in the service team.
Fast Processing Times
Thanks to the new, expanded service location in Heidelberg.
Transparent Service Processes
Cost estimate before every repair.
Preventive Maintenance Concepts
To minimise unplanned downtime.
Customer Service Devices
For complaints, repairs and service enquiries, our contacts are happy to assist you.
For technical questions, our service hotline is available to support you.
Vanessa Fuchs
Gülhan Hakkan
Tel. +49 6221 306-855 Fax +49 6221 306-122 ghakkan@geuder.de
Hotline Devices & Accessories
Geuder Care
With Geuder Care you benefit from tailored service packages that guarantee planning security, cost transparency and maximum availability of your devices.
Your advantages
- Fixed service fees
- Equivalent loan device in the event of a service call
- Repairs including spare parts and labour
- Annual safety technical inspection (STK)
- Free software updates
- Personal technical contact
